Last Updated: Jan 15, 2026
1. Introduction
Divrane is a premium brand offering cosmetic, skincare, haircare, and fragrance products. We are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how your data is collected, used, shared, and protected when you browse our website or purchase Divrane products.
2. Information We Collect
Personal Information:
Name, billing and delivery address, phone number, email address, gender, date of birth (if provided), and account login details required for purchasing Divrane cosmetic, skincare, and fragrance products.
Order & Transaction Information:
Order details, shipping address, billing address, payment method details (processed securely via third-party payment gateways), and purchase history related to beauty, personal care, and fragrance products.
Device & Technical Information:
IP address, browser type, device type, operating system, time zone, cookies, and browsing behavior on Divrane.com.
Preferences & Engagement Data:
Wishlist items, product reviews, skin or fragrance preferences, language settings, and feedback you voluntarily provide.
Third-Party Information:
Limited data received from social media platforms or marketing partners when you interact with Divrane ads or log in through external platforms, subject to your privacy settings.
3. How We Use Your Information
We use your information to:
- Process and deliver orders of cosmetics, skincare, haircare, and fragrance products.
- Manage user accounts, authentication, returns, and customer support.
- Personalize product recommendations based on skin type, beauty needs, or fragrance preferences.
- Improve website performance, product offerings, and customer experience.
- Send order updates, promotional offers, new product launches, and beauty tips (you may opt out anytime).
- Comply with legal, regulatory, and tax requirements.
4. Data Sharing & Disclosure
Service Providers:
We share necessary information with trusted partners such as payment gateways, logistics providers, and IT services strictly for order fulfillment and customer support.
Legal Obligations:
Information may be disclosed if required by law, court order, or government authority, or to protect Divrane’s legal rights and customer safety.
No Unauthorized Selling of Data:
Divrane does not sell, rent, or trade your personal data to third parties for marketing without your explicit consent.
5. Data Security
We implement industry-standard security practices to protect your data against unauthorized access, misuse, or disclosure.
- Payment details are handled securely by certified third-party payment processors.
- Divrane does not store credit or debit card details on its servers.
6. Cookies & Tracking Technologies
Divrane uses cookies and similar technologies to:
- Ensure smooth website functionality
- Remember login and shopping preferences
- Analyze website traffic and performance
- Display relevant cosmetic and fragrance-related content
You can control cookie settings through your browser or website cookie consent tools.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails or SMS communications
- Request data correction, restriction, or portability (as permitted by law)
Requests can be made through your account dashboard or by contacting customer support.
8. Children’s Privacy
Divrane products and services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors. Parents or guardians may contact us to remove any such data if collected unintentionally.
9. Changes to This Privacy Policy
Divrane may update this Privacy Policy to reflect changes in business practices, legal requirements, or product offerings. Updated versions will be posted on the website with the revised date.
10. Contact Us
For privacy concerns, data access, or deletion requests, please contact:
Email: info@divrane.com
Website: Via the Contact Us form on Divrane.com